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Shipping & Delivery

UPS Ground Map

UPS Shipping

We generally ship UPS for both US Domestic and International.  Most packages originate from our warehouse in Northern California.  The map above gives you an idea of how long it will take a ground shipment to reach you.

Shipping Cutoff

Officially, we state that our shipping cutoff is noon PST.  Though we are known to ship as late as 3:30PM PST, as we know customers are always in a hurry and really need thier stuff.  If it's getting close to 3:00PM PST and you really need something - just place the order.  We're going to do all we can to ship same-day.

Express Shipping

Our customers are business clients and are generally in a hurry.  We offer express shipmment including 3-Day, 2-Day and Next Day Shipping.  Keep in mind, that overnight shipping is Monday through Friday and usually delivers by 10:30AM the following day.  If you need Early AM delivery or Saturday delivery, please contact us so we may confirm availability of such services.

International Shipping

We use paperless customs shipment processing.  This means your package clears customs before it reaches your country.

Duties & Taxes

Every country has a different regime for applying Duties and Taxes.  For this reason, we only ship Ex-Works,  Ex-Works means theat YOU, the receiver, will pay for all duties, taxes or other fees charged by your home country.  While you may be paying us for the transportation, this does NOT include any other fees that your country may impose, including duties and taxes.  If your country imposes any fees, the carrier will hold your package until such fees are paid (by you).  If you refuse to pay such fees, the package will be returned to us and we will NOT be refunding the shipping costs.  If a package is returned to us, for any reason, we are NOT reimbursed for shipping.